Product Manager · Nairobi, Kenya
I'm Esther, a product manager with over six years of experience. I've worked on Windows and Microsoft 365 at Microsoft, and across payments, developer platforms and agriculture. I'm data-driven, and I use AI to get from signal to decision faster.
About me
Numbers and models tell me where to look. Customer feedback, user research and conversations tell me what is really going on. I connect the two so teams build the right thing and can show that it worked. AI helps me do this faster, by reading large amounts of feedback, analysing data and testing ideas early. The judgment and the decisions stay human.
Metrics, experiments and analytics decide what gets built, and whether it worked.
Turning usage data and customer feedback into a clear picture of what users need and why.
Using AI to synthesise feedback, analyse data and prototype faster, with people accountable for the call.
Working with engineering, leadership and partners to launch. My engineering background keeps conversations practical.
Selected work
Led the global launch of a digital platform that helps farmers improve irrigation efficiency, financial viability and sustainable practice. User research and iterative testing shaped the features.
Used by 30,000+ farmers. Implementation risk down 20% and unsustainable water use down 8%.
I work on the analytics behind Windows quality, using data, machine learning and customer feedback to help teams decide what to fix and build first for performance and reliability.
The details of my work are confidential, so here is Microsoft's public commitment to the same goals.
Experience
In every role, data has decided what to build. More recently, AI has helped me do it faster.
